FAQs & Troubleshooting

Find answers and solutions to common questions and issues.

• Site plans not generating
• Unable to view/access all the tools
• Searching for a location using coordinates
• How to edit setbacks
• Missing building rooftop lines
• How to create a New Draft and copy a draft of an address.
• How to change payment details
• How to tag a deal/address
• How to delete a draft of an address
• How to download documents from Orders Dashboard
• How to send Support Requests & use the Help Centre
• How to edit the Lot Boundary / Measurements.