1. Canibuild Help Center
  2. FAQs & Troubleshooting

How to Send Support Requests & Use the Help Centre

This article will show you how to maximise your Canibuild experience by reaching out for support and navigating the Help Centre effectively.

If you're ever unsure how to use a feature or want to make sure you're getting the most out of Canibuild, our Help Centre is the best place to start. You can also reach out to our team directly for further support.

  • Click the Help Icon to submit a ticket.

  • Select Submit a Support Ticket.

OR

  • Click Contact Support.

Help Centre Categories Explained

  • Contact Support – Get in touch with our team for direct assistance.

  • Getting Started – Access introductory videos and learn the basic tools to get started.

  • SiteCheck – Learn feature-by-feature tips to help you work faster and more effectively.

  • SmartQuote – Build high-quality sales estimates and review your sales data.

  • LeadConverter – Capture new leads 24/7 by embedding Canibuild onto your website.

  • Administration – Customise your company account and branding.

  • FAQs & Troubleshooting – Find quick answers to common questions and technical issues.