1. Canibuild Help Center
  2. FAQs & Troubleshooting

How can I Cancel my Subscription

This article will guide you through the steps to cancel your Canibuild subscription by submitting a support request via the Help Centre.

If you have been allocated a Customer Success Manager (CSM), you may contact them directly. Otherwise simply submit a support ticket and a member of our team will assist you.

  • Click the Help Icon to submit a ticket.

    • Select Submit a Support Ticket.

    OR

    • Click Contact Support.


    • Click Customer Support Request Form.

    • Fill in your details in the form.

    • Select Type of Enquiry.

    • Select Unsubscription Reason.

    • Add a relevant Subject and Description.

    • Click Submit.

    A member of our support team will contact you shortly to finalise the cancellation process.