How do I Request a New Estate or Subdivision to be Added

This article will show you how to request a new housing Estates or Subdivision to be added to Canibuild and what information to provide.

• Click the Help Icon to submit a ticket.

• Click Submit a Support Ticket.

OR

• Click Contact Support.

• Click Customer Support Request Form.

• Enter your details into the Customer Support Request Form.
• Select Type of Enquiry.
• Add a Subject & Description.
• Select Choose Files to add attachments.

Required Information & Documents to Provide

Name of the Estate (*Required)

• Official name or title of the land estate as designated by the developer or council.

• Used to identify and display the estate within Canibuild.

• Appears on marketing materials and internal data management systems.

Estate Website (*Required)

• Official website or landing page providing public-facing information.

• Includes location, developer details, stage releases, sales contacts, and design guidelines.

• May contain marketing materials, downloadable brochures, and contact forms.

Location (*Required)

• General address including locality, council, and state name.

• Coordinates or contextual screenshot can also be provided.

Survey Plan / Pegging Plan with Dimensions (*Required)

• Provides precise boundary measurements and lot dimensions as surveyed on-site.

• Includes pegged positions, bearings, distances between boundary points, and scale of the drawing.

Stage Plan / Release Plan (If Applicable)

• Detailed layout of each stage or release within the estate.

• Includes lot & stage boundaries, numbering, dimensions, and road alignments.

• Helps identify which lots are part of each release and their corresponding status.

Estate Master Plan (Optional)

• Comprehensive layout showing the overall design of the entire estate.

• Includes all stages, lots, roads, open spaces, and amenities.

• Provides a visual overview of how full development is structured & connected.

Disclosure Plans (If Available)

• Plans containing design contours along with utilities information.

• Includes stormwater, drainage, and water lines for each lot.

Building Envelope Plans / Design Guidelines (If Available)

• Documents that outline the buildable area within each lot.

• Show mandatory setbacks, building envelopes, height limits, site coverage rules, and estate-specific design controls.

• Define where dwellings can be positioned to ensure compliance with developer and council requirements.

Engineering Plan / Civil Plan (Required for Utilities & Contour Info)

• Detailed plans showing road layouts, drainage systems, sewer and water services, stormwater infrastructure.

• Contain contour lines and utilities information required for lot development.

• Either disclosure plans or engineering plans can be provided if they include utilities and contour information—they supplement each other.