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How do I troubleshoot error code 400 when using canibuild

This article provides a step-by-step guide on how to resolve an error code 400.

 

The HTTP 400 Bad Request error status code signifies that the server is unable to process the request because it identifies an issue that is considered to be a client error.

 

Possible Causes of Error Code 400

  • The request contains incorrect code structure.
  • The request message has errors.
  • The browser cache or cookies are outdated.
  • The file being sent is too large.
  • The web address is incorrect.
  • The computer’s saved website info is outdated. (DNS cache)

Methods to Resolve Error Code 400

  • Verify that the web address is correct.
  • Clear the browser’s old saved files (cache and cookies).
  • Turn off extra tools or browser extensions.
  • Make sure the file size meets system requirements.
  • Check the internet connection.
  • Restart the computer and router.
  • Reset the browser & run any updates.
  • Clear the computer’s memory of websites (flush the DNS cache).
  • Contact canibuild's support team for assistance.

Steps to Flush / Clear the DNS Cache on Windows

  1. Open Command Prompt by typing cmd in the search bar and pressing Enter.
  2. Type ipconfig /flushdns and hit Enter.
  3. You should see a confirmation message.