This article will show you how to access your Canibuild subscription details, lookup usage, billing history, & update your account or payment information. This includes invoices for your monthly subscription & any documents ordered via Marketplace.
- To access the Admin section Click on your initials on the top right corner of the screen.
- Select Admin from the options.
- Click on Billing & Usage.
Plan
- View Next Payment.
- View Current Cycle Lookups.
- The payment amount includes any add-ons (not itemised).
Subscriptions can be billed Monthly, Annually, or Bi-Annually. Switching to a 6-month or 12-month plan may include a discount & search rollover across the period. For more information, contact the Canibuild support team.
- Select Update Billing.
Choose from the 4 Billing options: Account Information, Billing & Shipping Addresses, Payment Methods & Billing history to update your company and payment details.
- Select Account Information.
- Update account details.
- Click Update to save changes.
- Select Billing & Shipping Addresses.
- Update billing address details.
- Click Update to save changes.
- Select Payment Methods.
- Select Credit Card.
- Enter Credit Card Details.
- Click Add to update payment information.
- Select Direct Debit.
- Click Pay with GOCARDLESS.
- Enter your Company Details.
- Click Continue.
- Enter your Bank Details.
- Click Continue.
- Select Billing History.
- Click Load More to view complete history.
- Click Download to download an invoice.
Usage
- Click Usage to view a detailed breakdown.
- View monthly lookups & the addresses searched.
- Click Export to download a CSV file of your look ups.
Sub Entities
Sub Entities are used to link multiple franchise locations to one main account.
Payout
- Click Log into STRIPE Dashboard to view or make payouts.
