1. canibuild Help Center
  2. FAQs & Troubleshooting

How can I cancel my subscription

This article will show you how to use the Help centre to submit a support ticket to cancel your subscription.

You can fast track this process by contacting your Customer Success Manager (CSM) if you cant remember who they are submit this ticket & our team will reach out to assist.

 

  • Click the Help Icon to submit a ticket.

  • Click Submit a Support Ticket.

OR

  • Click Contact Support.

  • Click Customer Support Request Form.

  • Enter your details into the Customer Support Request Form.
  • Select Type of Enquiry.
  • Select Unsubscription Reason.
  • Add a Subject & Description.
  • Click Submit.